1 in 5 of your potential customers have different cognitive, literacy and language needs (dyslexia, ADHD, low literacy and non-native English speakers). Failure to create customer journeys and experiences that everyone can understand is costly. Complexity excludes these people from accessing your products and services and is not compliant with web accessibility guidelines, Section 3: 'Understandable'.
Tigim's accessible language analytics provides you with a measurable, objective and data-driven framework to communicate at the right level for your audience. We help remove subjectivity and bias to
create inclusive customer journeys, by focusing on ...
Who is the audience?
We start by analysing the needs of your audience (level of literacy, education,